# Shrink Privacy Policy **Last Updated: Nov 28, 2025** At Shrink ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-speech conversion services, including our website, API, and any other software or services we provide (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services. ## 1. Information We Collect ### 1.1 Information You Provide to Us We may collect the following types of information when you register for an account, use our Services, or communicate with us: - Account Information: When you create an account, we collect your email address, password, and your name (if you use third-party authentication such as Google). - Billing Information: If you subscribe to a paid plan, we use Stripe to collect payment details, billing address, and transaction history. - User Content: We collect the text you submit for conversion to speech and may temporarily store the generated audio files. - Communications: We may collect information when you contact our customer support team or respond to surveys. ### 1.2 Information We Collect Automatically When you use our Services, we may automatically collect certain information, including: - Usage Data: Information about how you use our Services, including your interactions with features, functions, and content. - Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. ## 2. How We Use Your Information We may use the information we collect for various purposes, including to: - Provide, maintain, and improve our Services - Process and complete transactions, and send related information including confirmations and invoices - Respond to your comments, questions, and requests, and provide customer service - Send technical notices, updates, security alerts, and support and administrative messages - Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us - Monitor and analyze trends, usage, and activities in connection with our Services - Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Shrink and others - Personalize and improve the Services and provide content or features that match user profiles or interests ## 3. How We Share Your Information We may share your information in the following circumstances: - **Service Providers:** We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, email delivery and customer service. - **Business Transfers:** If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction (with your consent). - **With Your Consent:** We may share your information with third parties when we have your consent to do so. - **Aggregated or De-identified Information:** We may share aggregated or de-identified information that cannot reasonably be used to identify you. We do not sell your personal information to third parties. ## 4. HIPAA Compliance Shrink is committed to protecting the privacy and security of your health information. If you are a healthcare provider or covered entity under HIPAA, please contact us to discuss your specific needs. We comply with the U.S. Health Insurance Portability and Accountability Act (HIPAA) and have implemented administrative, physical, and technical safeguards to protect Protected Health Information (PHI). All documents and data you upload are encrypted in transit and at rest. Access to PHI is limited to authorized personnel only and is logged for security auditing. We have signed Business Associate Agreements (BAAs) with all third-party service providers that store or process PHI on our behalf. We do not sell, rent, or share your personal information or PHI with third parties. If a data breach involving PHI occurs, we will notify you and the appropriate authorities as required by law. ## 5. Data Security We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Your account information is protected by a password. You are responsible for keeping your password confidential. We ask you not to share your password with anyone. ## 6. Data Retention We will retain your information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For user-generated content, such as text submitted for conversion and generated audio files, we may retain this data for a limited period. You can delete your user content at any time through your account settings. ## 7. Your Rights and Choices Depending on your location, you may have certain rights regarding your personal information: - **Access:** You can request access to the personal information we hold about you. - **Correction:** You can request that we correct inaccurate or incomplete information about you. - **Deletion:** You can request that we delete your personal information in certain circumstances. - **Data Portability:** You can request a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format. - **Objection:** You can object to our processing of your personal information in certain circumstances. - **Withdrawal of Consent:** If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. To exercise these rights, please contact us at [hello@Shrink.com](mailto:hello@Shrink.com). ## 8. Children's Privacy Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [hello@Shrink.com](mailto:hello@Shrink.com), and we will take steps to delete such information. ## 9. International Data Transfers Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. If you are in the European Economic Area (EEA), UK, or Switzerland, we ensure that any transfer of your personal information to countries outside the EEA, UK, or Switzerland is done in accordance with applicable data protection laws. ## 10. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Types of cookies we use: - **Essential Cookies:** Necessary for the operation of our Services. - **Analytical/Performance Cookies:** Allow us to recognize and count the number of visitors and see how visitors move around our Services. - **Functionality Cookies:** Used to recognize you when you return to our Services. - **Targeting Cookies:** Record your visit to our Services, the pages you have visited, and the links you have followed. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. ## 11. Third-Party Links Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. ## 12. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. ## 13. California Privacy Rights If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding your personal information, including: - The right to know what personal information we have collected about you - The right to request deletion of your personal information - The right to correct inaccurate personal information - The right to opt-out of the sale or sharing of your personal information - The right to limit the use and disclosure of sensitive personal information To exercise these rights, please contact us at [hello@Shrink.com](mailto:hello@Shrink.com). ## Contact Us If you have any questions about this Privacy Policy, please contact us at: Shrink Email: [hello@outtloud.com](mailto:hello@outtloud.com)